Service Excellence Packages Available NOW
If you want a team of people who work together in harmony and provide a consistently SUPERIOR level of service to each other and your customers, then you need a Service Excellence Package.
We will customise a Service Excellence Package to suit your business, your budget and your team perfectly.
Your Service Excellence Package may contain some or all of the following;
- Do It Yourself resources for Recruiting, Inducting and Retaining Customer Service Professionals
- Discounted copies of our 5 Star Amazon book "The A - Z of Service Excellence"
- On-line access to customer service problem solving videos - presented by Cate Schreck
- A 12 month Service Excellence calendar containing educational and motivational activities
- Discounted Behavioural Profiling programs
- One to One coaching/training for you or members of your team on a range of topics
- Priority access to our range of high quality Service Excellence partners
- Guest speakers for your events, meetings, conferences
- The steps to create a Service Excellence Leader position in your team/business
- Service Excellence Leader one to one coaching provided by Cate Schreck
- Individual and group soft skills (people skills) training and coaching for all levels of employment
- Monthly contact and support on all things service excellence for you and your team.
Contact Us now for more details about our Service Excellence Packages.
What have you got to lose? Nothing.
What have you got to gain? More customers, less complaints and a workplace culture of service excellence.