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What soft skills are and why they are hard.
What soft skills are and why they are hard.

It’s hard to train employees to have good soft skills, or is it? Read on to find out the difference between hard and soft skills and why they are the key to less stress and more business success.

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Lightbulb Training SolutionsAugust 21, 2018
#7 of the 7 Mistakes Customer Service Managers make
#7 of the 7 Mistakes Customer Service Managers make

This mistake can keep business owners/managers/people leaders awake. It’s the thing they think about all day and it keeps them up at night but it’s also the thing that they can fix - now.

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Owners/Manager, SchoolsLightbulb Training SolutionsAugust 1, 2018Attitude

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