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The training tradition that wastes time and money
The training tradition that wastes time and money

You don’t always have to make mistakes to learn. In this blog, I share how the mistakes of others can show you how to create a learning event that educates and motivates.

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Owners/Manager, SchoolsLightbulb Training SolutionsNovember 23, 2018Customer Service, Service Excellence, Teamwork
How to motivate your 'older/wiser' customer service staff
How to motivate your 'older/wiser' customer service staff

If some of your team are playing the “older and/or wiser” card and making it hard for you to motivate them to greatness, I feel your pain. Read on to see what I did to get my owls flying higher.

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Owners/Manager, SchoolsLightbulb Training SolutionsNovember 7, 2018Educating and Motivating Staff, Customer Service, Teamwork, Leadership

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0422 476 070