You don’t always have to make mistakes to learn. In this blog, I share how the mistakes of others can show you how to create a learning event that educates and motivates.
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If some of your team are playing the “older and/or wiser” card and making it hard for you to motivate them to greatness, I feel your pain. Read on to see what I did to get my owls flying higher.
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This may be too much for you and your team OR it could be the thing that saves you time and takes your customer service team from good to exceptional. It’s up to you…
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You’ve allocated the time and you’ve spent the money but if you don’t do this, you risk losing more than time and money.
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Whether it’s a face to face, Skype to Skype or phone to phone meeting, don’t make the mistake of leaving out these 2 things.
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