Blog — Lightbulb Training Solutions

Posts in Owners/Manager

Dear Boss....Top 10 things customer service staff need

Owners/ManagerCate SchreckJanuary 9, 2015Customer Service

What's the most ignored workplace sign?

What's the most ignored workplace sign?

Every workplace has this sign and it's just not working.

Owners/Manager, EmployeesCate SchreckNovember 12, 2014Behavioural Profiling, Communication

3 things workplace trainers must avoid

Owners/ManagerCate SchreckSeptember 23, 2014Workplace Training

5 hates of your customers

Owners/Manager, EmployeesLightbulb Training SolutionsSeptember 15, 2014

Dying for Customer Service

Owners/ManagerCate SchreckMay 30, 2014Customer Service

Effective Meeting Training

Employees, Owners/ManagerLightbulb Training SolutionsJanuary 7, 2014Effective Meetings

We love Complaints!

Owners/ManagerLightbulb Training SolutionsNovember 30, 2013