Posts tagged complaints
The essential book for fatigued, anxious and angry frontline customer service staff
The essential book for fatigued, anxious and angry frontline customer service staff

If you identify with the heading of this blog, then read on. If you want to do something to support and to thank frontline customer service staff then this is for you too.

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Owners/Manager, EmployeesLightbulb Training Solutionsfrontline staff, customer service, complaints, Handling Complaints, workplace training, employee satisfaction, Emotional Intelligence, customer complaints, Customer Service